Return Policy
Eligible returns received within 90 days of purchase will be issued to the original form of payment when available. Eligible returns received beyond 90 days from the date of purchase or without a Bathroom Equipment Sales Store proof of purchase will be issued a Bathroom Equipment Sales Store Merchandise Credit.

Refunds will be issued for the original purchase price only when accompanied by a Bathroom Equipment Sales Store proof of purchase. If neither the customer nor Bathroom Equipment Sales Store can locate this documentation, the refund will be issued at the value determined by Bathroom Equipment Sales Store.

School Uniform items without a logo follow the return policy guidelines above. School Uniform items with a logo may be returned within 90 days of purchase for a Merchandise Credit. No returns will be accepted after 90 days.

Personalized items, including, but not limited to, items with a monogram or embroidery, and items marked final sale may not be returned to Bathroom Equipment Sales Store and are expressly excluded by this Return Policy.

All returns are final. Items sent to Bathroom Equipment Sales Store outside of the terms of this Return Policy are not subject to refund and will not be returned to sender.

Please use our Returns Help Center for more information about returning your purchase.